Terms and Conditions

Effective Date: 12 March 2026 Last Updated: 12 March 2026

These Terms and Conditions ("Terms") govern your use of the Keepsy mobile application and companion web application (collectively, the "Service"), operated by INVENTIVE OTTERS S.R.L. ("we", "us", "our", "the Company").

By using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. About the Service

Keepsy is a journaling application that allows you ("the User", "you") to create personal journals for loved ones. Through these journals, your loved ones receive questions that they can answer via text, video, or photos. Their answers are stored in your journal, creating a meaningful collection of memories and stories.

2. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

3. Account and Authentication

3.1 Anonymous Accounts

Keepsy creates an anonymous account on first launch. No personal identification is required. You are responsible for the device on which the Service is installed and for any activity that takes place under your account.

3.2 Companion Invite Links

Each journal generates a permanent invite link that you may share with the loved one. The link encodes credentials in the URL fragment so they are never sent to our servers in HTTP requests. You are responsible for sharing this link only with the intended recipient.

4. User Content

You retain all rights to the content you and your loved ones submit to the Service ("User Content"). By submitting User Content, you grant us a limited licence to store and display the content within the Service for the sole purpose of operating it for you.

You agree not to submit User Content that is unlawful, defamatory, harassing, infringing, or that violates the rights of any third party.

5. Acceptable Use

You agree not to:

Use the Service in violation of any applicable law or regulation.
Attempt to access another user's data without authorisation.
Reverse-engineer, decompile, or interfere with the Service's infrastructure.
Upload malicious files or attempt to disrupt the Service.

6. Subscriptions and Billing

Some features of the Service may require a paid subscription. Subscriptions are billed by Apple (App Store) or Google (Google Play) depending on your device. Cancellations are managed in the corresponding store.

7. Termination

We may suspend or terminate your access to the Service if you violate these Terms or applicable law. You may stop using the Service at any time and request the deletion of your data as described in our Privacy Policy.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose. We do not guarantee that the Service will be uninterrupted or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, INVENTIVE OTTERS S.R.L. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service.

10. Governing Law

These Terms are governed by the laws of Romania, without regard to its conflict-of-law principles. Any disputes shall be resolved in the competent courts of Cluj County, Romania.

11. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Contact Us

INVENTIVE OTTERS S.R.L. Strada EROILOR, Nr. 180, C2, parter, Scara 2, Ap. 15 Floresti, Jud. Cluj, Romania Email: support@inotter.com